Section : |
# How can I benefit from
working with InfoMagic Business Systems?
InfoMagic Business Systems assures that your project will
be done on time, on budget, and in accordance with the latest
quality and technical standards. You can outsource to InfoMagic Business Systems your IT projects ranging from a simple utility to a
total automation of your business. Our services are confidential and
reliable. Copyright on the final system belongs to you. Also, custom
information systems are expensive, as development requires hiring
skilled professionals. By using our services, you will reduce your
cost. You also achieve savings on equipment, maintenance and
infrastructure required during the development.
# What services does InfoMagic Business Systems provide?
InfoMagic Business Systems provides a wide range of
software development and web design services including:
- Internet/Intranet application development and E-commerce
- Software testing
- Information Technology and Internet research and consulting
- Website Maintenance
- Customize Shopping carts according to the client's business
- Data entry and conversion
# What, besides cost, is the
difference between developing locally and doing it
The main difference is electronic communication. If
you are friendly with Internet and e-mail, then you will definitely
benefit working with us. We have special techniques and tools to
support remote development including our own FTP and WWW sites.
# How can I be sure of your
You monitor the development completely and every
phase of development has material results that you can see and
review. If required, we provide Labor and Status Reports. The
complete scope of the work is defined at the initial phase of
development and approved by you. Also, we are interested in
long-term co-operation with you. Additional reason, isn't it?
# What risks do I have in
First of all, the usual risks of software
development: proper definition of the task, proper planning, proper
managing and proper development process. We do our best to address
these issues and have many successfully finished projects.
The second is communication. There should be two
Project Managers - on-site and off-site - who communicate every day.
Failure in communication is the main cause of unsuccessful
development. Understanding this, we have a 24-hour reply policy. Any
message addressed to us will be answered during the same or next
working day, and … we require the same from our customers!
The third is agreements. Responsibilities, payments
and other arrangements have to be well made-up and clearly
understandable, safeguarding both sides.
# What makes InfoMagic Business Systems unique?
Professionalism, knowledge, reliability and
flexibility, combined with fair, reasonable prices.
# What are your standard
Terms and Conditions?
Once a contract has been signed, we issue an
invoice after deliveries were made according to the Payment Schedule
which is a part of the Project Plan approved by you.
# Can I try your services
first before signing a contract for a large system with
Yes, you can request us to do a pilot project. We
will do it with payment upon successful completion only or even free
of charge. It depends on what your "large system" is.
# Which languages can I
speak with InfoMagic Business Systems?
# How can I start using
InfoMagic Business Systems services?
You can provide us specifications of the project in
the format that you are comfortable with. If you have the resources,
you can provide us detailed specifications in terms of site flow and
functionality required. This can be provided in PDF / Microsoft Word
/ PowerPoint format.
If you prefer, you can keep the specifications
simple and not go into too much detail. In the latter case, we will
ask questions (if required) to further define the scope of the
Once the scope of the project is well defined, we
will provide you a quote for the same.
If you accept our quote, we will start work and
keep you updated on progress. We will place the scripts on an
extranet for you to monitor progress on a daily basis and also
provide us feedback. We will deliver ontime, every time.
We usually take a 25% deposit to start work.
However, for the first project, we will waive this condition. The
payments can be made by Western Union Money Transfer, your corporate
check, or any other method that you may prefer.
with your business requirements, ideas or questions.
# What programming
experience does InfoMagic Business Systems have?
We can provide Web Development for Windows and
Linux platforms using PHP/MySql, ASP, ASP.Net, ColdFusion, COM/DCOM,
Java, Perl . We have developed systems which use Oracle, SQL Server,
MySQL and Access databases, sometimes all of them simultaneously via
# What are typical software
- Software itself
- Quality Assurance documentation
- user's Guide
- Online Context-Sensitive Help
- Installation program and instructions
- Completely documented source code
- Maintenance instructions
# How is
confidentiality of my clients protected ?
We can sign a Confidentiality Agreement with you.
Apart from this, we have over 65 customers who can vouch that
information shared with us has been kept confidential.
# Can InfoMagic Business Systems
provide web site and graphics design?
Yes, of course. Our design department is making not
only the user interface of the software and documentation of a
superior looking, but, primarily, provides a full range of web
design, graphics and multimedia development services.
# Do you work on
an hourly basis or provide a fixed price quote ?
We can do both. For small jobs, it is usually good
to work on an hourly basis. For bigger projects, it would be best if
we provide you a fixed price quote. Our hourly rate starts from
# I want a
website similar in functionality to one which already exists on the
web. How can you help ?
Just let us know the URL of the site you like and
we will study it and analyze its functionality. Based on this, we
will provide you an offer.
# I have work
which I need done overnight. Do you have resources to take it up and
We have plenty of resources. Over 25+ programmers
work with us full time. At any point of time, we are working on
multiple projects and can take up new projects on short notice or no
notice at all.
# Do you
charge for a quote ?
No, we do not. Feel free to send your RFP and we
will provide you a quote free-of-cost and with no
# Your development process
looks complicated. Is it really necessary?
The software development process is complicated by
its nature Excluding any stage leads to higher risk and lower
quality. Sometimes we are asked to simply provide programmers, but
such "savings" on management, planning, testing and documentation
bring many problems in future and the final cost of the system
becomes much higher, if the system can be finished at all.
# What should I do if I am
not exactly sure what functionality I need?
This is not a rare situation. Contact us
even with an idea. We will define the task together.
# How can I be assured of
high quality, reliable software?
Through our Development Process, which is aimed at
quality and only quality. We even provide Software Testing services
for other software development organizations. Also, you will have
all preliminary versions of the software installed at your location
for internal testing, verification and acceptance. During the
3-month warranty period after the software was installed in
production mode, any problem in the code will be corrected free of
# How can I be assured that
if I need to update my system you will help?
We can conclude either a long-term maintenance
agreement stating our responsibilities, or a general agreement on
providing modifications on a case by case basis.